About IMS

DRIVING CHANGE by connecting cars

We share a passion for making driving safer, smarter and fairer for all.

A global company united with a common purpose: Safer drivers and saving lives

We are the only technology provider to deliver products and solutions that are proven to help drivers improve their driving behavior through customer engagement-led product design, innovative risk-based pricing, and new approaches to collision detection and claims management. We support our customers in the delivery of their telematics and connected insurance solutions using our unrivaled industry experience and proven customer success – something we refer to as our People-Powered Technology.

  • 600,000+ Live Monetized Connections

    Each connection has a live insurance policy attached.

  • 120 Core Patents

    Protecting insurers telematics investments.

  • 18,000,000,000+ Miles

    Recorded and analyzed.

  • 8,000,000+ Potential Impacts Live

    Identified and evaluated every month by our algorithms.

  • 25 Years

    Years of connecting cars and driving change globally - outside the US, we are a leader in UK, Germany and Canada.

  • Direct Insurer Experience

    The only TSP that built and ran a direct-to-consumer insurance business for 10yrs which is key to understanding fundamental customer engagement challenges.

We are helping drivers be safer globally with live connections across the world

Our Mission: DRIVING CHANGE

As an organization, we are unified by our common purpose to drive change with our products, while positively impacting our communities,  industry and society at large:

  • Purpose-Driven

    We are purpose-driven to delivery products and solutions that are focused on promoting safe driving behaviors reducing the likelihood of collisions and, ultimately, saving lives.

  • Community

    We are committed to helping our communities grow and prosper through our acts of charity, volunteering and partnership.

  • DRIVING CHANGE

    We are DRIVING CHANGE in our industry, helping insurers look at telematics and connected insurance in new innovative ways, opening doors to new possibilities.

  • Education

    We encourage our insurance customers to engage their drivers by providing educational driving content to their end-users to reinforce safe driving practices.

  • Tangible Results

    We are committed to delivering tangible results for our customers and great experiences for their end-users by making driving safer, smarter, greener and more economical for all – and where accidents are unavoidable, our solutions enable fairer outcomes for everyone.

Leading-Edge Innovation

IMS is the only technology partner with direct-to-consumer insurance expertise having run a successful insurance arm in the UK. This has enabled us with a real-world test bed for our technologies and products, enabling us to prove, refine and optimize the effectiveness of our solutions before we offer them to the markets and customers we serve.

More importantly, we leveraged this capability to ensure our products and solutions truly motivate and incentivize safe driving behavior, resulting in the highest levels of engagement in the industry and safe driving behaviors.

Our portfolio of 125+ patents related to road safety, connected car and mobile applications, including smartphone-based telematics technology means our customers are partnering with a company with proven, risk-free innovation and technology. Along with being ISO 27000 compliant and certified in the UK, we are also members of ITS America, ITS Canada, the CVTA and ngConnect – helping further drive our innovation through collaboration.

Our People

Our strength is our people, and our success with technology is based on our industry experience and proven successes with customers – what we refer to as our People-Powered Technology.

At IMS, we have a very inclusive approach to the creation, delivery and commercialization of our technology. We value all types of diversity and gender in the delivery of our technology helping fuel better outcomes based on our inclusive approach to decision-making. The best solutions come from the intersection of different ideas.

Some insights from our Waterloo R&D center:

  • 50%

    total ethnic diversity

  • 33%

    total gender diversity

  • 62%

    of Engineering is ethnically diverse

  • 30%

    of Engineering is gender diverse

Employee Spotlights

Learn how members of our company are DRIVING CHANGE across the organization and industry by collaborating together to deliver our People-Powered Technology to our customers.

Linda Lam

Linda Lam

Head of Projects
Ben Miners

Ben Miners

Chief Innovation Scientist
Paul Stacy

Paul Stacy

Chief Executive Officer
Nicola Buffery

Nicola Buffery

Head of Financial Operations
Brian Halk

Brian Halk

Vice President, Global Marketing
Alison Hancock

Alison Hancock

Customer Service Agent
Alex Shutler

Alex Shutler

Senior Graphic Designer
Dean Peterson

Dean Peterson

Senior Manager, Digital Marketing
Leslie Nafziger

Leslie Nafziger

Operations Administrator
Gillian Louden

Gillian Louden

Head Of IMS Labs
Ben Borsetzky

Ben Borsetzky

Commercial Director Europe
Bekki Walker

Bekki Walker

HR Coordinator
Ian Humphries

Ian Humphries

Talent Development and Facilities Manager
Igor Kayen

Igor Kayen

Engineering Manager (Platform)
Carmel Potter

Carmel Potter

Account Executive
Jamie Matthias

Jamie Matthias

Account Manager
 Sadie Armstrong-Jones

Sadie Armstrong-Jones

Head of Service Delivery
Mojtaba Abbasszadeh

Mojtaba Abbasszadeh

Associate Software Engineer, Mobile
Allison Miloff

Allison Miloff

Supply Chain & Logistics Co-ordinator
Tony Hill

Tony Hill

Principal Software Engineer
Kamaldeep Kaur

Kamaldeep Kaur

Associate Software Engineer
Renato Monteiro Marco

Renato Monteiro Marco

Senior Software Engineer
Aria Manoochehri

Aria Manoochehri

Head of HR
Jared Hornick

Jared Hornick

Senior SDET
Cynthia Shen

Cynthia Shen

SDET
Dhavan Mehta

Dhavan Mehta

Software Engineer
Michael Day

Michael Day

Technical Support Analyst
Steve Kerrigan

Steve Kerrigan

Vice President, Sales