Customer Case Study: Nationwide

Executive Summary

Often on the cutting edge of industry trends, Nationwide identified usage-based insurance (UBI) as a disruptive concept and strategically decided to be both an insurance telematics pioneer and market leader in the United States. Recognizing the resource challenges and technical complexities to build an in-house solution, Nationwide chose to partner with a telematics service provider to enable, support and scale a widespread usage-based insurance program. Key decision criteria included:

1. Comprehensive, end-to-end usage-based insurance solution with data collection, analysis and management; as well as data integrity and security.
2. Knowledgeable technology provider with an understanding of the auto insurance industry.
3. Technology provider who can assist with active policyholder engagement and focused customer experience.
4. Clear product roadmap and vision.

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