Often on the cutting edge of industry trends, Nationwide identified usage-based insurance (UBI) as a disruptive concept and strategically decided to be both an insurance telematics pioneer and market leader in the United States. Recognizing the resource challenges and technical complexities to build an in-house solution, Nationwide chose to partner with a telematics service provider to enable, support and scale a widespread usage-based insurance program. Key decision criteria included:
- Comprehensive, end-to-end usage-based insurance solution with data collection, analysis and management; as well as data integrity and security.
- Knowledgeable technology provider with an understanding of the auto insurance industry.
- Technology provider who can assist with active policyholder engagement and focused customer experience.
- Clear product roadmap and vision.