Base Decisions and Deliver Actionable Insights From Your UBI Program
Insurance telematics and usage-based insurance (UBI) programs center around the collection of driving behavior and vehicle-based data to provide engaging insurance services, such as individualized policyholder premiums. Imagine if that same telematics data could also equip your program teams with administrative data necessary to help better manage users, inform decision-making and provide insights for measuring program success. A true, end-to-end insurance telematics solution needs to be able to do both — deliver value to your policyholders with administrative ease while providing your internal teams with necessary analytics and reporting to manage your telematics or UBI program.
IMS UBI Intelligence gives your entire team the most comprehensive, end-to-end usage-based solution – equipped with the most comprehensive program analytics, business intelligence reporting and administrative tools on the market. IMS UBI Intelligence provides program administrators and managers the advantage of a Business Center tool for program management and enriched reporting. From the ability to quickly summarize key performance indicators to enabling deeper analysis of telematics programs, the Business Center goes beyond standard program administration to unlock the wealth of business intelligence that leads to successful usage-based insurance programs.
Business Center Advantages
Comprehensive Program Analytics and Reporting
Manage the Growth and Health of Your UBI Program
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Rich Responsive Dashboards
Provide visibility into key performance metrics so you can make informed decisions about your program.
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Data Visualizations and Program Analytics
Embedded within the product to help you understand month-over-month program growth and analyze impacts of marketing campaigns, seasonal effects and geographical adoption.
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Program Diagnostics
Provides you with detailed business intelligence to manage program health and identify areas for follow-up, such as potentially fraudulent behaviors.
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Flexible Reports
Support online viewing, scheduling and exporting to fit within your best practices and business needs.
Ease Program Administration and Management
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Flexible Enrollment Capabilities
SupportS all stages of program growth with enrollment interfaces that support single to bulk enrollments, all backed by fully automated enrollment integration.
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Integrated Device Tracking Tools
Provides full insights into shipping and the cadence of devices reaching your customers.
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Comprehensive Logistics Tracking
Available throughout the account lifecycle – from enrollment, shipping, delivery, installation and ongoing data reporting for each user.
Fully Empower Customer Support Teams
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Integrated Support Tools
The Business Center provide a one-stop shop for support issue investigation and management.
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Support Capabilities
Enables front line workers to successfully manage the full customer experience by answering customer queries, updating information and escalating issues.
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Additional Support Features
Includes customer portal impersonation, request creation and ticket tracking ensuring your team can securely manage the day-to-day activities for your users.
Business Center
Immediate Follow Up